Updating Your Device Software
To get the most out of your devices we recommend that you keep them up-to-date with the latest software.
Select the Brand of your Device:
Alcatel
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From the Settings menu, select Advanced then select System Update. If an update is available, follow on-screen prompts to install.
HOT PEPPER MOBILE
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.
KYOCERA
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From the Settings menu, select Advanced then select System Update. If an update is available, follow on-screen prompts to install.
LG
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select Update Center then select Software Update. If an update is available, follow on screen prompts.
Motorola
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select System then select System Updates. If an update is available, follow on screen prompts.
NETGEAR
Requirements:
Your NETGEAR Orbi 4G LTE Router (LBR20) must be connected to the internet in order to download this update.
Use the link below to download step-by-step instructions (PDF: 320KB) on how to install this update.
Nuu Mobile
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select System then select System Update then select Check for Update. If an update is available, follow on screen prompts.
Samsung
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
You have two upgrade options:
- Method 1: From the Settings menu, select Software Updates then select Download and Install. If an update is available, follow on screen prompts.
- Method 2: Download Samsung Kies on your computer. Connect your device to the computer using a USB cable and open Kies.
TCL
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.
ZTE
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.
From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.